Privacy Policy

Last updated: 28 June 2025

This Privacy Policy describes how Sattvini collects, uses, and protects your personal information when you visit our website or make a purchase.

By using our site, you agree to the collection and use of information in accordance with this policy.



WHAT WE DO WITH YOUR INFORMATION

When you make a purchase from Sattvini, as part of the buying and selling process, we collect personal information you provide such as your:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment method (processed securely through Razorpay)

We also automatically collect information about your browser, device, and IP address when you browse our store, helping us improve your user experience.



EMAIL MARKETING

With your explicit consent, we may send you promotional emails about:

  • New product launches

  • Special discounts

  • Sales & offers

  • Important updates

You may unsubscribe at any time using the link in our emails or by contacting us.



CONSENT

How do we get your consent?
When you provide personal information to complete a transaction, place an order, arrange a delivery, or initiate a return, we imply your consent to collect and use it for that purpose.

If we request your information for a secondary purpose (e.g., marketing), we will ask for your express consent.

How do you withdraw consent?
You may withdraw your consent anytime by emailing us at 📧 contact@sattvini.com



DISCLOSURE

We may disclose your personal information only:

  • If required by law

  • If you violate our Terms of Service



PAYMENT

We use Razorpay for secure payment processing. Razorpay does not store your card data on its servers. All payment data is encrypted through PCI-DSS (Payment Card Industry Data Security Standard).

Your payment transaction information is only used for completing the transaction and is not retained afterward.

For more details, please review Razorpay’s Terms of Service:
https://razorpay.com



THIRD-PARTY SERVICES

We may share limited personal data with third-party service providers only for:

  • Payment processing (Razorpay)

  • Analytics & marketing (Google Analytics, Facebook Pixel)

  • Customer support (e.g., WhatsApp chat plugin)

We recommend reviewing their privacy policies to understand how your data may be handled.

Once you leave our website or are redirected to a third-party site, their policies apply.



SECURITY

We take appropriate security measures to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.

However, no method of transmission over the Internet or electronic storage is 100% secure.



COOKIES

We use cookies to:

  • Maintain user sessions

  • Track website performance (Google Analytics)

  • Personalize user experience

  • Support advertising campaigns

You can manage or disable cookies through your browser settings.



AGE OF CONSENT

By using our site, you confirm that:

  • You are at least the age of majority in your state or province of residence,
    or

  • You have given us your consent to allow any of your minor dependents to use this site.



DATA ACCESS & DELETION

You have the right to:

  • Access your personal data

  • Correct or update any data

  • Request deletion of your data

To request, contact us at: 📧 contact@sattvini.com



CHANGES TO THIS POLICY

We reserve the right to modify this policy at any time. Changes will be effective immediately once posted on this page.

We recommend checking this page regularly for updates.



CONTACT INFORMATION

For any questions, data access, or privacy-related requests, please contact:

Privacy Compliance Locations

📧 Email: contact@sattvini.com
🏠 Address: 7, Jagdaba Society, Dr. Jivraj Mehta Marg,
Jivrajpark, Ahmedabad – 380051, Gujarat, India