This website is operated by Sattvini. Throughout the site, the terms “we”, “us” and “our” refer to Sattvini.
Sattvini offers this website, including all information, tools and services available from this site to you—the user—conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms, then you may not access the website or use any services.

We reserve the right to update or change any part of these Terms by posting updates on this page. It is your responsibility to check this page periodically. Continued use of the site after changes means acceptance of those changes.

1. Online Store Terms

– By using this website, you confirm that you are at least 18 years old.

– You agree not to use our products for any illegal or unauthorized purpose. You must not transmit any viruses or destructive code.

– Violation of any of these terms will result in immediate termination of your access to our services.


2. General Conditions

– We reserve the right to refuse service to anyone for any reason at any time.

– You understand that your content (excluding credit card data) may be transferred unencrypted over various networks. All payment information is encrypted and processed securely.

– You may not reproduce, copy, sell, or exploit any part of the service or content without express written permission from us.


3. Product Information & Pricing

All products listed on the site are subject to availability.

  • Product descriptions, images, and prices are subject to change without notice.

  • We make every effort to display product colors and images accurately. However, actual product colors may vary slightly from your device’s display.


4. Modifications to Services & Prices

– Prices are subject to change without notice.

– We may modify or discontinue products or services at any time without liability to you or any third party.


5. Shipping Policy

– We ship across India only.

– Shipping charges and delivery times may vary based on your PIN code and selected delivery option.

– Orders are generally processed within 24–48 hours and delivered within 3–7 business days.


6. Cash on Delivery (COD)

– Yes, COD is available for eligible PIN codes across India.

– In certain cases, extra COD charges may apply depending on location and order size.


7. Returns & Refund Policy

  • Customers may return products within 7 days of delivery, subject to our Return Policy.

  • Items must be unused, in original packaging, and accompanied by proof of purchase.

  • Refunds are processed to the original payment method within 5–7 business days.

  • In case of damaged or incorrect items, please share unboxing video and product images at contact@sattvini.com within 48 hours of delivery.


8. Accuracy of Account and Billing Info

– You agree to provide accurate, current, and complete account information.

– We reserve the right to refuse or cancel orders if details are incorrect or suspicious.

– You are responsible for updating contact, shipping, and payment details to complete your transactions.


9. Third-Party Tools & Services

We use third-party tools like Google Analytics, Meta Ads, WhatsApp Chat, Google Ads, and Email Marketing Apps to improve your experience.
These services may collect limited data as per their privacy terms.

We are not responsible for the content or operation of third-party platforms or websites.


10. User Feedback & Comments

By submitting feedback or suggestions, you grant us the right to use, edit, and share them without obligation to you.
You agree not to post content that is offensive, illegal, or violates the rights of others.


11. Prohibited Uses

You are prohibited from using the site:

  • For any unlawful or fraudulent purpose

  • To violate any local or international laws

  • To harm or harass others

  • To transmit malware or viruses

  • To copy, resell, or misuse site content

  • To collect personal information of others

Violations will result in suspension or permanent ban from our services.


12. Disclaimer of Warranties & Limitation of Liability

– Our services are provided “as is” and “as available.”

– We do not guarantee that your use of the service will be error-free, uninterrupted, or always secure.

– We are not liable for any loss, damage, or delays caused by external systems or user errors.


13. Indemnification

You agree to defend and hold harmless Sattvini and its team from any claims, damages, or expenses arising from your use of the website or violation of these terms.


14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.


15. Termination

We reserve the right to suspend or terminate your access if you violate any part of these Terms. You may terminate by discontinuing use of our services.


16. Entire Agreement

These Terms, along with our Privacy Policy and other published policies, constitute the full agreement between you and Sattvini regarding the use of our site and services.


17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, and jurisdiction of Ahmedabad, Gujarat.


18. Changes to Terms

We reserve the right to update or modify these Terms at any time.
You can review the latest version at any time on this page. Continued use after updates means you accept the revised Terms.


19. Contact Us

For any questions or concerns regarding these Terms, please contact us at:
📩 contact@sattvini.com